Frequently Asked Questions

 
 

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Virtual Class FAQs

Are your virtual classes recorded?

Yes! Each class is recorded and emailed out within an hour of the end of the class. The class is live on the Allyson’s class cloud for 60 days, but you can download each class to your device and keep them for as long as you need.

What time zone are your classes in?

Central Standard Time. Please use this handy Time Zone Calculator if you need help figuring out what time my classes are wherever you are!

Are your classes on demand?

No, each class is a live class where Allyson will be there virtually to answer your questions as you have them, doing live demos and talking you through each step of your project. The recording is sent out after the live class.

I signed up for a class. What now?

You will receive a welcome email within 48 hours of your sign up with more information.

I need help picking the right yarn for my sweater!

I get it! A bonus materials focused class will be scheduled 1 month before your class starts to help you talk through your yarn choices. If you sign up for a class after this bonus class takes place the link to the recording will be sent to you!

I signed up for a class that starts in 2 weeks and I haven’t gotten my zoom link yet.

That’s normal! You’ll get an email 1 week before your class starts with any pre-class homework you’ll need to complete. You’ll then get your zoom link and pattern information 1-2 days before your class starts.

What is your cancellation policy?

Cancellations more than 2 weeks before the start of class will receive a full refund minus a 10% administration fee.

Cancellations between 2 weeks and 48 hours before the start of class will receive 50% refund.

Cancellations made less than 48 hours before the start of class will not be refunded.

Retreat and Event FAQs

Can I be notified when you announce a new retreat?

Yes! Email me at allyson.dykhuizen@gmail.com and I will add you to the notification list.

Are the retreats all inclusive?

Yes! The retreat price includes your accommodations, all available classes, all meals, and beverages including alcohol.